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MA61: Missing/incomplete/invalid social security number

The claim was submitted with a missing or invalid Social Security Number where the payer's system expected one to identify the patient or subscriber.

Corrective actions

  1. 1

    Confirm which identifier the payer actually requires

    Many payers, including Medicare, now use the MBI instead of SSN; confirm whether this remark reflects an outdated identifier requirement in your claim setup.

  2. 2

    Correct and resubmit

    If an SSN is genuinely required by this payer, obtain the correct number from the patient or guarantor and resubmit as a corrected claim.

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Retrieved 2026-07-18.

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DenialPath provides billing and administrative guidance based on published CMS and X12 sources. It is not medical advice, not a coverage determination, and not a guarantee of payment. NCCI and MUE edits are republished quarterly and payer policies vary by contract. Always confirm against the payer's own current policy before submitting or appealing.