MA83: Did not indicate whether we are the primary or secondary payer
The claim did not specify the payer's position in the coordination of benefits sequence, so the payer cannot tell if it should pay as primary or calculate a secondary payment.
Corrective actions
- 1
Confirm coordination of benefits order
Verify with the patient and any eligibility system which payer is primary, secondary, or tertiary for this date of service.
- 2
Resubmit with the correct payer sequence
Populate the payer responsibility sequence code correctly on the 837 claim and resubmit.
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Retrieved 2026-07-18.
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DenialPath provides billing and administrative guidance based on published CMS and X12 sources. It is not medical advice, not a coverage determination, and not a guarantee of payment. NCCI and MUE edits are republished quarterly and payer policies vary by contract. Always confirm against the payer's own current policy before submitting or appealing.